– zwrotów biletów zakupionych droga elektroniczną można dokonywać pod adresem: kasa@klubzak.com.pl (w mailu należy załączyć bilet, swoje imię i nazwisko oraz numer konta bankowego do dokonania zwrotu należności)*
– zwrotów biletów zakupionych w kasie Klubu Żak można dokonać stacjonarnie w kasie lub wysłać skan biletu i dane (imię, nazwisko oraz numer konta bankowego do dokonania zwrotu należności) na adres kasa@klubzak.com.pl
Zwroty biletów przyjmujemy do 4 kwietnia.
Jeszcze raz bardzo przepraszamy.
Zespół Klubu Żak i Maruja
[Maruja – Concert Cancellation]
Dear Jazz Jantar audience and fans of Maruja,
Unfortunately, despite our and the band’s best efforts, the equipment did not reach Poland at all. We were very keen for at least some of you to see Maruja during the festival, which is why we decided to postpone the concert. However, due to the airline’s fault, the equipment did not reach Poland at all. The band is not in a position to perform using borrowed equipment and has therefore decided not to go ahead with the concert.
We hope that we will be able to organise the concert together next year.
We are very sorry that this situation has occurred and we understand how inconvenient such changes are. We sincerely apologise.
We are accepting all ticket refunds (including from those who attended Sunday’s concert by Ciśnienie and the Maruja DJ set).
– Refunds for tickets purchased online can be requested at: kasa@klubzak.com.pl (please attach your ticket and include your full name and bank account number for the refund)*
– Tickets purchased at the Klub Żak box office can be refunded in person at the box office or by sending a scan of the ticket along with your details (full name and bank account number for the refund) to: kasa@klubzak.com.pl
Ticket refunds will be accepted until 8 April (the Klub Żak box office will be closed on 5-6 April, but refunds can still be processed electronically).
Once again, we sincerely apologise.
Klub Żak Team and Maruja